Stop 03 of 08 · At the charger

What must a driver be able to do without a contract?

About 6 min · 3 questions ·

Monday
The situation

The manager tests the charger as a stranger would: no app, no card from any provider, just a bank card.

Can she charge, and does she know the price first?

The questionWhat does EU law guarantee to a driver without a contract?

The driver's guaranteesFour rights at a public charge point
SinceArticle
Charge without a contractad hoc13 April 20245(1)
Pay with a common instrumentcard; below 50 kW also QR13 April 20245(1)
Know the price firstbefore the session13 April 20245(4)
Refuse automatic authenticationchoose ad hoc instead13 April 20245(2)

For charge points deployed from 13 April 2024; existing points of 50 kW and more along the TEN-T network must offer card or contactless payment from 1 January 2027.

Always a way to pay

Operators must let end users charge on an basis, and at points deployed from 13 April 2024 accept electronic payments through a payment card reader, a contactless device that reads payment cards or, below 50 kW, an internet-based payment such as a QR code.

Where an operator offers automatic authentication, such as , drivers always keep the right not to use it and to charge ad hoc or with another contract instead, and the operator has to show that option clearly.

The test in practice

The manager's test covers the whole chain: the price per kWh and any on the screen before plugging in, the card accepted, a receipt available. How ad hoc payment works technically is shown in Payments and billing, stop 03.

Check your understanding

3 questions. Answer all of them to complete this stop. Each answer explains itself.

01Question 1 of 3

A new public 22 kW point offers payment only by QR code. Is that enough under AFIR?

02Question 2 of 3

What right does a driver have at a charger with Plug & Charge?

03Question 3 of 3

From when must existing points of 50 kW and more on the TEN-T network offer card or contactless payment?

  1. EUR-Lex: Regulation (EU) 2023/1804 (AFIR), Articles 3, 4, 5 and 20. https://eur-lex.europa.eu/eli/reg/2023/1804/oj. Checked 09 Oct 2026. © European Union, reused under Commission Decision 2011/833/EU.
  2. EUR-Lex: Regulation (EU) 2023/1804 (AFIR), Articles 3, 4, 5 and 20. https://eur-lex.europa.eu/eli/reg/2023/1804/oj. Checked 09 Oct 2026. © European Union, reused under Commission Decision 2011/833/EU.
  3. EUR-Lex: Regulation (EU) 2023/1804 (AFIR), Articles 3, 4, 5 and 20. https://eur-lex.europa.eu/eli/reg/2023/1804/oj. Checked 09 Oct 2026. © European Union, reused under Commission Decision 2011/833/EU.
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